Service
Event and Touring Security
Tours, festivals, venues and productions: one provider across every city on the routing.
A tour is the engagement that exposes whether a security provider is real. Every city is a different licensing regime, a different venue contract, a different set of local relationships, and a different set of people who have never met your production. The work is not the show; it is everything in the forty eight hours before it.
Empire holds the engagement across the whole routing rather than handing you to a different company in every market. One contract, one point of accountability, one standard of documentation, from the first advance to the last load out.
The advance is the deliverable that decides how the rest goes: venue and access points, backstage routes, vehicle staging, load in and load out timing, medical facilities and their real travel time, the local reporting picture, and the arrangements with the people already responsible for the building.
On the ground the work splits into layers that different people usually buy: the close protection travelling with the artist or principal, the production and backstage perimeter, and the crowd management the venue or promoter holds. Empire can carry any of them, and says plainly which layer a quote covers rather than letting the boundary be discovered on the night.
Paperwork is part of the job, not an afterthought. Certificates of currency naming the venue or promoter, jurisdiction correct licensing for every operator on every date, incident and ejection reporting in the form the contract requires, and a medical plan that names the receiving hospital. A provider whose paperwork delays load in does not get asked back.
Common questions
Do you cover a whole tour or only single shows?
Both, and a tour is the harder and more useful case. Empire holds the engagement across the routing rather than subcontracting you to a different company in each city, which is what usually produces the gap: a venue that was never advanced, an operator licensed for the wrong state, or a certificate that does not name the promoter.
Who normally holds the security contract on a show: the promoter, the venue or the artist?
Usually all three, for different layers. The promoter is typically responsible for the artist’s security and the show environment; the venue holds a standing crowd management contract; and the artist’s management pays for the close protection detail that travels. Empire will say which layer a quote covers and what it assumes about the other two, because that boundary is where incidents happen.
What is an advance, and why does it cost money before anyone arrives?
It is the reconnaissance that makes the deployment work: the venue walked, access and egress mapped, vehicle staging agreed, routes and alternates driven, medical facilities confirmed by travel time rather than distance, and the introductions made to venue security and local police. Advance work is the part nobody sees when it is done well, and the only part anyone talks about when it is skipped.
Are your operators licensed for crowd control specifically?
Crowd control is a separate licence class from a security officer licence in every Australian jurisdiction, and the system checks for it by name at the moment an operator is assigned to an event, for the jurisdiction the event actually runs in. A general security licence does not satisfy it.
What insurance do you carry, and can you name the venue?
Public liability at the level events require, with the venue or promoter named as an interested party on the certificate where the contract calls for it. Ask for the certificate before you contract, not after an incident. Empire will send it with the quote.
Can you work across Australia, the United States and Asia Pacific on the same tour?
That is the reason to use one provider. Licensing is per jurisdiction everywhere: a licence in one Australian state does not carry to the next, a California licence does nothing in Nevada, and Singapore and Hong Kong each require a locally licensed company. Empire holds the engagement and arranges correctly licensed delivery in each market rather than leaving the routing to be resolved city by city.
Do you provide medical cover with the security team?
Where the engagement warrants it. On a touring or high risk deployment the medical plan is part of the security plan rather than a separate arrangement: who the clinician is, what they carry, the receiving hospital for each venue, and the travel time to it under show day traffic rather than at three in the morning.
How much notice do you need for an event?
More notice buys a better advance, and the advance is most of the value. Empire will say plainly what can and cannot be done properly to a short timeline rather than accepting work it cannot deliver: for a single venue that can be days, and for a multi city routing it is weeks.
Check this against the source
Everything on this page describes a regulated activity. These are the bodies that set the rules, so you can read them rather than take Empire’s word for it.
- Australia's Strategy for Protecting Crowded Places from Terrorism Australian Government
- International Association of Venue Managers IAVM
- Event Safety Alliance Event Safety Alliance
- National Fire Protection Association NFPA
- Australian Security Industry Association ASIAL
Looking for protection for the principal or the artist themselves, rather than the event around them?
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Empire Executive Protection Pty Ltd · ABN 30 622 627 034 · trading as Empire Protection